Terms & Conditions

Terms & Conditions

Welcome to Mink. By accessing, browsing, or purchasing from this website, you acknowledge and agree to be bound by the following Terms and Conditions, along with our Privacy Policy, Return & Refund Policy, and Shipping Policy.

1. Agreement to Terms

These Terms & Conditions constitute a legally binding agreement between you ("Customer", "User", "You") and Mink ("We", "Us", "Our"). If you do not agree with any part of these terms, please do not use this website.

2. Eligibility & Account Responsibilities

To place orders or register an account on our platform:

  • You must be at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
  • You agree to provide accurate, current, and complete personal and delivery details.
  • You are responsible for maintaining the confidentiality of your account credentials and password.
  • Any activity conducted under your account is your sole responsibility.

3. Products, Pricing & Availability

  • All prices listed on the website are in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise.
  • We strive to ensure all product images, descriptions, specifications, and prices are accurate. However, minor variations in color or appearance due to screen display settings may occur.
  • We reserve the right to modify prices, update specifications, or discontinue products at any time without prior notice.
  • In the event of an erroneous price listing, we reserve the right to cancel or adjust orders placed for the incorrectly priced item.

4. Order Confirmation & Payment Methods

When you place an order, you will receive an acknowledgement email/SMS. Order acceptance occurs when the order is confirmed and dispatched.

We offer secure digital and offline payment options:

  • Digital Payment Gateway (PayFast): Secure online payments via Raast P2M, Debit/Credit Cards (Visa, MasterCard, PayPak, UnionPay), 1Link bank accounts, and mobile wallets (JazzCash, EasyPaisa).
  • Cash on Delivery (COD): Pay in cash to the courier representative upon delivery of your parcel.

We reserve the right to refuse, hold, or cancel any order suspected of fraudulent activity, unauthorized payment, or non-availability of stock.

5. Intellectual Property Rights

All content published on this website—including website layout, graphics, logos, branding, icons, text, software, product photographs, and compilations—is the proprietary property of Mink and is protected by copyright and intellectual property laws of Pakistan. Unauthorized reproduction, modification, distribution, or commercial exploitation is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Mink and its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of this website, delayed deliveries due to courier constraints, or inability to use the services.

7. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising out of or relating to these terms, website usage, or purchase agreements shall be subject to the exclusive jurisdiction of the competent courts in Lahore, Pakistan.

8. Modifications to Terms

We reserve the right to revise and update these Terms and Conditions at our sole discretion. Any changes will become effective immediately upon being posted on this page. Your continued use of the website constitutes acceptance of the updated terms.

9. Contact Information & Office Address

For any inquiries, clarifications, or notices regarding these Terms & Conditions, please contact us at:

Entity: Mink

Registered Office: F2, Johar Town, Lahore, Pakistan

Email: support@mink.com